ACTIVITY/TOUR RESERVATION AND CANCELLATION POLICY
You agree (on your own behalf and on behalf of the other members of your traveling party) to the following terms and conditions which form a contract between you and Af Travel Ideas di Bucaletti A. e C. S.N.C. (the "Company" or "we").
RESERVATION: A booking is confirmed and the Terms shall apply when Af Travel Ideas have received the applicable deposit or card details as a guarantee from the Client and after the Client send back this signed confirmation statement and the Client has received written confirmation from Af Travel Ideas of such booking. The Client confirming the booking must be no less than 18 years of age and agrees to provide full, complete and accurate information as requested by Af Travel Ideas to confirm such booking.
DEPOSIT: Credit card details as a guarantee at the time of booking or a 20% deposit of the full amount is required at the time of booking.
Payment of the deposit can be done by WIRE TRANSFER or CREDIT CARD.
Coordinates will follow:
* WIRE TRANSFER
BANK ACCOUNT HOLDER: AF TRAVEL IDEAS DI BUCALETTI A. e C. SNC
Piazza Pescheria 1 , 52044 Cortona (AR) Italy
BANK NAME: Banca Popolare di Cortona | Agenzia di Cortona - Via Guelfa, 4, 52044 Cortona (AR) Italy
BANK ACCOUNT NUMBER: IT 24 Z 05496 25400 000010722346 | Swift : CIPBITMM
* CREDIT CARD We do accept all major credit cards and can send you a secure payment link OR you can upload below your cc details
CANCELLATION
· If you cancel within 15 days before your scheduled trip departure, 10% of deposit
for the tour will be retained / we'll charge 10% on your card
· If you cancel within 7 days of your scheduled service - experience - trip / tour departure, no deposit refund will be provided
· We will work with you to reschedule your activity/ tour if cancelled for any reason by the company
· If a tour is cancelled by the company and cannot be rescheduled, you will receive a 100% deposit refund
· Eventual requests by the guests to reschedule a booked activity/tour will be managed upon availability
COMPLAINTS: Problems with the activity/ tour are best rectified on the same day. Therefore, if there are any problems or complaints, please notify AF Travel Ideas immediately so we have the opportunity to address the issue(s).
You agree (on your own behalf and on behalf of the other members of your traveling party) to the following terms and conditions which form a contract between you and Af Travel Ideas di Bucaletti A. e C. S.N.C. (the "Company" or "we").
RESERVATION: A booking is confirmed and the Terms shall apply when Af Travel Ideas have received the applicable deposit or card details as a guarantee from the Client and after the Client send back this signed confirmation statement and the Client has received written confirmation from Af Travel Ideas of such booking. The Client confirming the booking must be no less than 18 years of age and agrees to provide full, complete and accurate information as requested by Af Travel Ideas to confirm such booking.
DEPOSIT: Credit card details as a guarantee at the time of booking or a 20% deposit of the full amount is required at the time of booking.
Payment of the deposit can be done by WIRE TRANSFER or CREDIT CARD.
Coordinates will follow:
* WIRE TRANSFER
BANK ACCOUNT HOLDER: AF TRAVEL IDEAS DI BUCALETTI A. e C. SNC
Piazza Pescheria 1 , 52044 Cortona (AR) Italy
BANK NAME: Banca Popolare di Cortona | Agenzia di Cortona - Via Guelfa, 4, 52044 Cortona (AR) Italy
BANK ACCOUNT NUMBER: IT 24 Z 05496 25400 000010722346 | Swift : CIPBITMM
* CREDIT CARD We do accept all major credit cards and can send you a secure payment link OR you can upload below your cc details
CANCELLATION
· If you cancel within 15 days before your scheduled trip departure, 10% of deposit
for the tour will be retained / we'll charge 10% on your card
· If you cancel within 7 days of your scheduled service - experience - trip / tour departure, no deposit refund will be provided
· We will work with you to reschedule your activity/ tour if cancelled for any reason by the company
· If a tour is cancelled by the company and cannot be rescheduled, you will receive a 100% deposit refund
· Eventual requests by the guests to reschedule a booked activity/tour will be managed upon availability
COMPLAINTS: Problems with the activity/ tour are best rectified on the same day. Therefore, if there are any problems or complaints, please notify AF Travel Ideas immediately so we have the opportunity to address the issue(s).
|
|
Our headquarter & office |
